1. Introduction

Blackflame Productions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit an inquiry, or engage with our services.

By using our website, submitting a form, or contacting us, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information when you voluntarily provide it:

Full name
Email address
Phone number
Event details (date, location, services requested, project goals)
Any additional information you choose to share through inquiry or lead forms

We do not collect sensitive personal data such as payment card numbers, government IDs, or passwords through our lead forms.

3. How We Use Your Information

We use your information strictly for business purposes, including to:

Respond to inquiries and booking requests
Communicate about your event or project
Provide quotes, proposals, and service information
Deliver contracted services
Improve our services and client experience

We do not sell, rent, or trade your personal information.

4. Text Messages & Communications

By submitting your information, you consent to receive communications from Blackflame Productions related to your inquiry, including emails or text messages.

Message and data rates may apply. You may opt out of text communications at any time by replying STOP.

5. Sharing of Information

Your personal information is never sold.

We may share information only when necessary with trusted service providers (such as CRM tools, email platforms, or scheduling systems) solely to operate our business and serve you.

All third-party tools we use are expected to maintain appropriate security standards.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we follow industry best practices to safeguard your data.

7. Cookies & Analytics

Our website may use cookies or analytics tools to improve performance and user experience. These tools do not personally identify you and are used only for site optimization and traffic analysis.

You may disable cookies through your browser settings if you prefer.

8. Third-Party Links

Our website or forms may contain links to third-party websites (such as Instagram or booking platforms). We are not responsible for the privacy practices of those sites.

9. Your Rights

You may request to:

Access your personal information
Update or correct your information
Request deletion of your data

To make a request, contact us at info@blackflamedia.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Blackflame Productions

📧 info@blackflamedia.com

📞 (508) 825-6171